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render = function render(){var _vm=this,_c=_vm._self._c;return _c('v-container',{attrs:{\"fluid\":\"\",\"grid-list-xl\":\"\"}},[_c('v-layout',{attrs:{\"row\":\"\",\"wrap\":\"\"}},[_c('v-flex',{staticClass:\"d-flex justify-start\",attrs:{\"lg6\":\"\",\"sm6\":\"\",\"xs12\":\"\"}},[_c('v-btn',{attrs:{\"color\":\"info\"},on:{\"click\":_vm.copyView}},[_c('v-icon',{attrs:{\"left\":\"\"}},[_vm._v(\"mdi-share\")]),_vm._v(\" Share View \")],1)],1)],1),_c('v-layout',{attrs:{\"row\":\"\",\"wrap\":\"\"}},[_c('v-flex',{attrs:{\"lg3\":\"\",\"sm6\":\"\",\"xs12\":\"\"}},[_c('stat-widget',{attrs:{\"icon\":\"watch_later\",\"title\":_vm._f(\"toNumberString\")(_vm.totalResponseHours),\"sup-title\":\"Response hours while On-Call\",\"icon-color\":\"indigo accent-2\"}})],1),_c('v-flex',{attrs:{\"lg3\":\"\",\"sm6\":\"\",\"xs12\":\"\"}},[_c('stat-widget',{attrs:{\"icon\":_vm.oncallSentimentIcon,\"title\":_vm.oncallSentiment,\"sup-title\":\"On-Call Sentiment\",\"icon-color\":\"deep-orange\"}})],1),_c('v-flex',{attrs:{\"lg3\":\"\",\"sm6\":\"\",\"xs12\":\"\"}},[_c('stat-widget',{attrs:{\"icon\":_vm.incidentSentimentIcon,\"title\":_vm.incidentSentiment,\"sup-title\":\"BAO Sentiment\",\"icon-color\":\"success\"}})],1),_c('v-flex',{attrs:{\"lg12\":\"\",\"sm12\":\"\",\"xs12\":\"\"}},[_c('dashboard-card',{attrs:{\"loading\":_vm.loading,\"type\":\"bar\",\"options\":_vm.chartOptions,\"series\":_vm.serviceSeries,\"title\":\"On-Call Feedback Ratings\"}})],1),_c('v-flex',{attrs:{\"lg12\":\"\",\"sm12\":\"\",\"xs12\":\"\"}},[_c('dashboard-card',{attrs:{\"loading\":_vm.loading,\"type\":\"bar\",\"options\":_vm.chartOptions,\"series\":_vm.incidentSeries,\"title\":\"BAO Feedback Ratings\"}})],1),_c('v-flex',{attrs:{\"lg12\":\"\",\"sm12\":\"\",\"xs12\":\"\"}},[_c('dashboard-card',{attrs:{\"loading\":_vm.loading,\"type\":\"bar\",\"options\":_vm.chartOptions,\"series\":_vm.serviceHoursSeries,\"title\":\"On-Call Service Feedback Hours\"}})],1),_c('v-flex',{attrs:{\"lg12\":\"\",\"sm12\":\"\",\"xs12\":\"\"}},[_c('dashboard-card',{attrs:{\"loading\":_vm.loading,\"type\":\"bar\",\"options\":_vm.chartOptions,\"series\":_vm.serviceIdSeries,\"title\":\"On-Call Service Feedback by Services\"}})],1)],1)],1)\n}\nvar staticRenderFns = []\n\nexport { render, staticRenderFns }","<!--\n.. Added by Kishore Jalleda\n.. full list of modifications at https://github.com/unstructai\n.. copyright: (c) 2023 Kishore Jalleda\n.. author:: Kishore Jalleda <kjalleda@gmail.com>\n-->\n<template>\n   <v-container fluid grid-list-xl>\n    <!-- <cases-drill-down-sheet -->\n    <!--   :show=\"showDrillDown\" -->\n    <!--   :items=\"detailItems\" -->\n    <!--   @close=\"showDrillDown = false\" -->\n    <!-- /> -->\n    <v-layout row wrap>\n      <v-flex class=\"d-flex justify-start\" lg6 sm6 xs12>\n        <v-btn color=\"info\" @click=\"copyView\"> <v-icon left>mdi-share</v-icon> Share View </v-btn>\n      </v-flex>\n    </v-layout>\n    <v-layout row wrap>\n      <v-flex lg3 sm6 xs12>\n        <stat-widget\n          icon=\"watch_later\"\n          :title=\"totalResponseHours | toNumberString\"\n          sup-title=\"Response hours while On-Call\"\n          icon-color=\"indigo accent-2\"\n        />\n      </v-flex>\n      <v-flex lg3 sm6 xs12>\n        <stat-widget\n          :icon=\"oncallSentimentIcon\"\n          :title=\"oncallSentiment\"\n          sup-title=\"On-Call Sentiment\"\n          icon-color=\"deep-orange\"\n        />\n      </v-flex>\n      <v-flex lg3 sm6 xs12>\n        <stat-widget\n          :icon=\"incidentSentimentIcon\"\n          :title=\"incidentSentiment\"\n          sup-title=\"BAO Sentiment\"\n          icon-color=\"success\"\n        />\n      </v-flex>\n      <v-flex lg12 sm12 xs12>\n        <dashboard-card\n          :loading=\"loading\"\n          type=\"bar\"\n          :options=\"chartOptions\"\n          :series=\"serviceSeries\"\n          title=\"On-Call Feedback Ratings\"\n        />\n      </v-flex>\n      <v-flex lg12 sm12 xs12>\n        <dashboard-card\n          :loading=\"loading\"\n          type=\"bar\"\n          :options=\"chartOptions\"\n          :series=\"incidentSeries\"\n          title=\"BAO Feedback Ratings\"\n        />\n      </v-flex>\n      <v-flex lg12 sm12 xs12>\n        <dashboard-card\n          :loading=\"loading\"\n          type=\"bar\"\n          :options=\"chartOptions\"\n          :series=\"serviceHoursSeries\"\n          title=\"On-Call Service Feedback Hours\"\n        />\n      </v-flex>\n      <v-flex lg12 sm12 xs12>\n        <dashboard-card\n          :loading=\"loading\"\n          type=\"bar\"\n          :options=\"chartOptions\"\n          :series=\"serviceIdSeries\"\n          title=\"On-Call Service Feedback by Services\"\n        />\n      </v-flex>\n    </v-layout>\n  </v-container>\n  </template>\n\n  <script>\n  import { forEach, sumBy } from \"lodash\"\n  import DashboardUtils from \"@/dashboard/utils\"\n  import DashboardCard from \"@/dashboard/DashboardCard.vue\"\n  import ServiceFeedbackApi from \"@/feedback/service/api\"\n  import IncidentFeedbackApi from \"@/feedback/incident/api\"\n  import StatWidget from \"@/components/StatWidget.vue\"\n\n  export default {\n    name: \"FeedbackOverview\",\n\n    components: {\n      DashboardCard,\n      StatWidget,\n    },\n\n    data() {\n      return {\n        loading: true,\n        serviceFeedbackData: [],\n        incidentFeedbackData: [],\n      }\n    },\n\n    created: function () {\n      this.fetchServiceFeedbackData()\n      this.fetchIncidentFeedbackData()\n    },\n\n    methods: {\n      async fetchServiceFeedbackData() {\n        try {\n          let filterOptions = {\n            itemsPerPage: -1,\n          }\n          this.loading = true\n          const response = await ServiceFeedbackApi.getAll(filterOptions)\n          this.serviceFeedbackData = response.data\n        } catch (error) {\n          console.error(\"Failed to fetch feedback data:\", error)\n        } finally {\n          this.loading = false\n        }\n      },\n      async fetchIncidentFeedbackData() {\n        try {\n          let filterOptions = {\n            itemsPerPage: -1,\n          }\n          this.loading = true\n          const response = await IncidentFeedbackApi.getAll(filterOptions)\n          this.incidentFeedbackData = response.data\n        } catch (error) {\n          console.error(\"Failed to fetch feedback data:\", error)\n        } finally {\n          this.loading = false\n        }\n      },\n      copyView: function () {\n      let store = this.$store\n      this.$copyText(window.location).then(\n        function () {\n          store.commit(\n            \"notification_backend/addBeNotification\",\n            {\n              text: \"View copied to clipboard.\",\n            },\n            { root: true }\n          )\n        },\n        function () {\n          store.commit(\n            \"notification_backend/addBeNotification\",\n            {\n              text: \"Failed to copy view to clipboard.\",\n              color: \"error\",\n            },\n            { root: true }\n          )\n        }\n      )\n      },\n    },\n\n    computed: {\n      chartOptions() {\n        return {\n          type: \"bar\",\n          height: 350,\n          stacked: true,\n          animations: {\n            enabled: false,\n          },\n        }\n      },\n      serviceSeries() {\n        let allRatings = []\n        forEach(this.serviceFeedbackData.items, function (value) {\n          allRatings.push(value.rating)\n        })\n        let series = DashboardUtils.createCountedSeriesData(this.serviceFeedbackData, \"rating\", [\n          ...new Set(allRatings),\n        ])\n        return series\n      },\n      serviceHoursSeries() {\n        let allRatings = []\n        forEach(this.serviceFeedbackData.items, function (value) {\n          allRatings.push(value.hours)\n        })\n        let series = DashboardUtils.createCountedSeriesData(this.serviceFeedbackData, \"hours\", [\n          ...new Set(allRatings),\n        ])\n        return series\n      },\n      serviceIdSeries() {\n        let allRatings = []\n        forEach(this.serviceFeedbackData.items, function (value) {\n          allRatings.push(value.service.id)\n        })\n        let series = DashboardUtils.createCountedSeriesData(this.serviceFeedbackData, \"service.id\", [\n          ...new Set(allRatings),\n        ])\n        return series\n      },\n      incidentSeries() {\n        let allRatings = []\n        forEach(this.incidentFeedbackData.items, function (value) {\n          allRatings.push(value.rating)\n        })\n        let series = DashboardUtils.createCountedSeriesData(this.incidentFeedbackData, \"rating\", [\n          ...new Set(allRatings),\n        ])\n        return series\n      },\n      categoryData() {\n        return Object.keys(this.serviceFeedbackData), Object.keys(this.incidentFeedbackData)\n      },\n      totalResponseHours() {\n        if (!this.serviceFeedbackData.items || this.serviceFeedbackData.items.length === 0) {\n          return 0\n        }\n        let total = 0\n        forEach(this.serviceFeedbackData.items, (value) => {\n          total += Number(value.hours)\n        })\n        return total\n      },\n      averageIncidentScore() {\n        if (!this.incidentFeedbackData.items || this.incidentFeedbackData.items.length === 0) {\n          return 'No Data'\n        }\n        const scoreMapping = {\n          \"Very satisfied\": 5,\n          \"Somewhat satisfied\": 4,\n          \"Neither satisfied nor dissatisfied\": 3,\n          \"Somewhat dissatisfied\": 2,\n          \"Very dissatisfied\": 1\n        };\n        let totalScore = 0\n        forEach(this.incidentFeedbackData.items, (value) => {\n          totalScore += scoreMapping[value.rating]\n        })\n        return totalScore / this.incidentFeedbackData.items.length\n      },\n      averageOncallScore() {\n        if (!this.serviceFeedbackData.items || this.serviceFeedbackData.items.length === 0) {\n          return 'No Data'\n        }\n        const scoreMapping = {\n          \"No effort\": 6,\n          \"Little effort\": 5,\n          \"Moderate effort\": 4,\n          \"Lots of effort\": 3,\n          \"Very high effort\": 2,\n          \"Extreme effort, everything I could give\": 1\n        };\n        let totalScore = 0\n        forEach(this.serviceFeedbackData.items, (value) => {\n          totalScore += scoreMapping[value.rating]\n        })\n        return totalScore / this.serviceFeedbackData.items.length\n      },\n      incidentSentiment() {\n        const averageScore = this.averageIncidentScore\n        if (averageScore > 3) {\n          return \"Positive\"\n        } else if (averageScore >= 2) {\n          return \"Neutral\"\n        } else {\n          return \"Negative\"\n        }\n      },\n      oncallSentiment() {\n        const averageScore = this.averageOncallScore\n        if (averageScore > 4) {\n          return \"Positive\"\n        } else if (averageScore >= 2) {\n          return \"Neutral\"\n        } else {\n          return \"Negative\"\n        }\n      },\n      incidentSentimentIcon() {\n        const incidentSentiment = this.incidentSentiment\n        if (incidentSentiment === \"Positive\") {\n          return \"check_circle\";\n        } else if (incidentSentiment === \"Neutral\") {\n          return \"remove_circle\";\n        } else {\n          return \"cancel\";\n        }\n      },\n      oncallSentimentIcon() {\n        const oncallSentiment = this.oncallSentiment\n        if (oncallSentiment === \"Positive\") {\n          return \"check_circle\";\n        } else if (oncallSentiment === \"Neutral\") {\n          return \"remove_circle\";\n        } else {\n          return \"cancel\";\n        }\n      },\n    },\n  }\n  </script>\n","import mod from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--13-0!../../../node_modules/thread-loader/dist/cjs.js!../../../node_modules/babel-loader/lib/index.js!../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!./FeedbackOverview.vue?vue&type=script&lang=js\"; export default mod; export * from \"-!../../../node_modules/cache-loader/dist/cjs.js??ref--13-0!../../../node_modules/thread-loader/dist/cjs.js!../../../node_modules/babel-loader/lib/index.js!../../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../../node_modules/vue-loader/lib/index.js??vue-loader-options!./FeedbackOverview.vue?vue&type=script&lang=js\"","import { render, staticRenderFns } from \"./FeedbackOverview.vue?vue&type=template&id=24a122a6\"\nimport script from \"./FeedbackOverview.vue?vue&type=script&lang=js\"\nexport * from \"./FeedbackOverview.vue?vue&type=script&lang=js\"\n\n\n/* normalize component */\nimport normalizer from \"!../../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n  script,\n  render,\n  staticRenderFns,\n  false,\n  null,\n  null,\n  null\n  \n)\n\nexport default component.exports","import { at, groupBy, isArray, mergeWith, forEach, map, find } from \"lodash\"\n\nexport default {\n  createCountedSeriesData(items, itemKey, allKeys) {\n    let series = []\n    forEach(items, function (value, key) {\n      let grouping = key\n      let typeCounts = map(\n        groupBy(value, function (item) {\n          return at(item, itemKey)\n        }),\n        function (value, key) {\n          return { name: key, data: [{ y: value.length, x: grouping, items: value }] }\n        }\n      )\n\n      // fill in any missing gaps\n      if (allKeys) {\n        forEach(allKeys, function (type) {\n          let found = find(typeCounts, { name: type })\n          if (!found) {\n            typeCounts.push({ name: type, data: [{ y: 0, x: grouping, items: [] }] })\n          }\n        })\n      }\n\n      if (series.length) {\n        series = forEach(series, function (value) {\n          let currentType = find(typeCounts, { name: value.name })\n          return mergeWith(value, currentType, function (objValue, srcValue) {\n            if (isArray(objValue)) {\n              return objValue.concat(srcValue)\n            }\n          })\n        })\n      } else {\n        series = typeCounts\n      }\n    })\n\n    // sort\n    //series = sortBy(series, function(obj) {\n    //  return types.indexOf(obj.name)\n    //})\n    return series\n  },\n  defaultColorTheme() {\n    return [\n      \"#008FFB\",\n      \"#00E396\",\n      \"#FEB019\",\n      \"#FF4560\",\n      \"#775DD0\",\n      \"#1565C0\",\n      \"#4ECDC4\",\n      \"#D4526E\",\n      \"#2B908F\",\n      \"#2E294E\",\n    ]\n  },\n}\n","var render = function render(){var _vm=this,_c=_vm._self._c;return _c('v-card',{staticClass:\"widget-card\",attrs:{\"outlined\":\"\",\"elevation\":\"0\"}},[_c('v-card-text',{staticClass:\"pa-0\"},[_c('v-container',{staticClass:\"pa-0\"},[_c('div',{staticClass:\"layout row ma-0\"},[_c('div',{staticClass:\"sm4 xs4 flex\"},[_c('div',{staticClass:\"layout column ma-0 justify-center align-center\"},[_c('v-icon',{attrs:{\"color\":_vm.iconColor,\"size\":\"76px\"}},[_vm._v(\" \"+_vm._s(_vm.icon)+\" \")])],1)]),_c('div',{staticClass:\"layout column ma-0 justify-center\"},[_c('span',{staticClass:\"caption\"},[_vm._v(_vm._s(_vm.subTitle))]),_c('div',{staticClass:\"headline\"},[_vm._v(\" \"+_vm._s(_vm.title)+\" \")]),_c('span',{staticClass:\"caption\"},[_vm._v(_vm._s(_vm.supTitle))])])])])],1)],1)\n}\nvar staticRenderFns = []\n\nexport { render, staticRenderFns }","<!--\n.. Modified by Kishore Jalleda\n.. full list of modifications at https://github.com/unstructai\n.. copyright: (c) 2023 Kishore Jalleda\n.. author:: Kishore Jalleda <kjalleda@gmail.com>\n-->\n<template>\n  <v-card class=\"widget-card\" outlined elevation=\"0\">\n    <v-card-text class=\"pa-0\">\n      <v-container class=\"pa-0\">\n        <div class=\"layout row ma-0\">\n          <div class=\"sm4 xs4 flex\">\n            <div class=\"layout column ma-0 justify-center align-center\">\n              <v-icon :color=\"iconColor\" size=\"76px\">\n                {{ icon }}\n              </v-icon>\n            </div>\n          </div>\n          <div class=\"layout column ma-0 justify-center\">\n            <span class=\"caption\">{{ subTitle }}</span>\n            <div class=\"headline\">\n              {{ title }}\n            </div>\n            <span class=\"caption\">{{ supTitle }}</span>\n          </div>\n        </div>\n      </v-container>\n    </v-card-text>\n  </v-card>\n</template>\n\n<script>\nexport default {\n  props: {\n    supTitle: {\n      type: String,\n      default: \"\",\n    },\n    subTitle: {\n      type: String,\n      default: \"\",\n    },\n    title: {\n      type: [Number, String],\n      default: \"\",\n    },\n    icon: {\n      type: String,\n      default: \"\",\n    },\n    iconColor: {\n      type: String,\n      default: \"\",\n    },\n    color: {\n      type: String,\n      default: \"\",\n    },\n  },\n\n  data() {\n    return {}\n  },\n}\n</script>\n","import mod from \"-!../../node_modules/cache-loader/dist/cjs.js??ref--13-0!../../node_modules/thread-loader/dist/cjs.js!../../node_modules/babel-loader/lib/index.js!../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../node_modules/vue-loader/lib/index.js??vue-loader-options!./StatWidget.vue?vue&type=script&lang=js\"; export default mod; export * from \"-!../../node_modules/cache-loader/dist/cjs.js??ref--13-0!../../node_modules/thread-loader/dist/cjs.js!../../node_modules/babel-loader/lib/index.js!../../node_modules/cache-loader/dist/cjs.js??ref--1-0!../../node_modules/vue-loader/lib/index.js??vue-loader-options!./StatWidget.vue?vue&type=script&lang=js\"","import { render, staticRenderFns } from \"./StatWidget.vue?vue&type=template&id=022e2dc8\"\nimport script from \"./StatWidget.vue?vue&type=script&lang=js\"\nexport * from \"./StatWidget.vue?vue&type=script&lang=js\"\n\n\n/* normalize component */\nimport normalizer from \"!../../node_modules/vue-loader/lib/runtime/componentNormalizer.js\"\nvar component = normalizer(\n  script,\n  render,\n  staticRenderFns,\n  false,\n  null,\n  null,\n  null\n  \n)\n\nexport default component.exports"],"sourceRoot":""}